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Disclaimer: This is a Template, Not Legal Advice
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Privacy Policy for VGKeys
Last Updated: 12 July 2025
1. Introduction
Welcome to VGKeys. Our service is operated by Soraft Ltd (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your information when you visit our website, use our services, or purchase products from us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect several different types of information for various purposes to provide and improve our service to you.
a) Personal Data While using our site, we may ask you to provide us with certain personally identifiable information (“Personal Data”). This may include, but is not limited to:
- Email address
- First name and last name
- Billing address
- Phone number
- Order history
b) Usage Data We may also collect information on how the service is accessed and used (“Usage Data”). This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.
c) Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our site. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies, but this may affect the functionality of our site.
3. How We Use Your Information
Soraft Ltd uses the collected data for various purposes:
- To provide and maintain our service: Fulfilling your orders for product keys and providing customer support.
- To process your payments: We use your data to process transactions securely.
- To notify you about changes to our service.
- For communication: To contact you with transactional emails and marketing or promotional materials. You may opt-out of marketing communications at any time.
- To improve our service: To monitor usage and improve the user experience.
- To prevent fraud: For security purposes and to prevent fraudulent transactions.
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations (for example, for tax and accounting purposes under UK law).
5. Disclosure of Data
We do not sell or rent your personal data. We may disclose your Personal Data to trusted third-party service providers who perform services on our behalf, but only in the good faith belief that such action is necessary:
- Payment Processing: To process your payments, we share transaction data with our payment processor, Stripe. You can review Stripe’s Privacy Policy to understand how they handle your data.
- Legal Compliance: To comply with a legal obligation under UK law or a valid request from public authorities.
- To protect and defend our rights or property.
- To prevent or investigate possible wrongdoing in connection with the service.
6. Security of Your Data
The security of your data is important to us. We use commercially acceptable means, including SSL encryption, to protect your Personal Data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
7. Your Data Protection Rights (under UK GDPR)
As our company is registered in the United Kingdom, you have rights under the UK General Data Protection Regulation (GDPR). These include:
- The right to access, update or delete the information we have on you.
- The right of rectification, objection, and restriction of processing.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise these rights, please contact us using the details below.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
9. Children’s Privacy
Our service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company: Soraft Ltd (trading as VGKeys)
- By Phone: +44 7883417793
- By Mail: Office 2496, 182-184 High Street North, East Ham, United Kingdom, E6 2JA