Excellent. With that specific information, I can customize the privacy policy template to be much closer to what you need. I have found the registered address for SORAFT LTD from the public UK Companies House record.
In addition, please note that our operations in Pakistan are managed by Growing Social, a registered company based in Pakistan at [Insert Growing Social address here], contact number [Insert number here].
Please remember the disclaimer below. It is still crucial.
Disclaimer: This is a Template, Not Legal Advice
This document has been customized with the information you provided, but it is still a template and not a substitute for legal advice. You must have this policy reviewed by a qualified legal professional to ensure it is complete and compliant with all laws (like UK GDPR) for your specific business operations.
Privacy Policy for VGKeys
1. Introduction
Welcome to VGKeys. Our service is operated by Soraft Ltd in the United Kingdom and its Pakistan-based partner Growing Social (“we,” “our,” “us”). We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, process, and disclose your information when you visit our website, use our services, or purchase products from us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect several different types of information for various purposes to provide and improve our service to you.
a) Personal Data
While using our site, we may ask you to provide us with certain personally identifiable information (“Personal Data”). This may include, but is not limited to:
- Email address
- First name and last name
- Billing address
- Phone number
- Order history
b) Usage Data
We may also collect information on how the service is accessed and used (“Usage Data”). This may include your computer’s IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.
c) Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our site. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies, but this may affect the functionality of our site.
3. How We Use Your Information
We use the collected data for various purposes, including:
- To provide and maintain our service, including fulfilling orders and providing customer support.
- To process payments securely.
- To notify you about changes to our service.
- To contact you with transactional emails and marketing or promotional materials (you may opt-out anytime).
- To monitor and improve our website and user experience.
- To prevent and detect fraudulent activity.
4. Data Retention
We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations (such as tax and accounting requirements under UK and Pakistan laws).
5. Disclosure of Data
We do not sell or rent your personal data. We may disclose your Personal Data to trusted third-party service providers who perform services on our behalf, but only when necessary:
- Payment Processing: We share transaction data with payment processors (e.g., Stripe) to securely handle your payments.
- Legal Compliance: To comply with legal obligations or valid requests from authorities in the UK or Pakistan.
- Security & Fraud Prevention: To protect our rights, property, and users.
6. Security of Your Data
We use commercially acceptable methods, including SSL encryption, to protect your Personal Data. However, no online transmission is completely secure, and we cannot guarantee absolute protection.
7. Your Data Protection Rights
Depending on your location, you may have rights under the UK GDPR and applicable Pakistan data protection laws, including:
- The right to access, update, or delete your information.
- The right to rectification, objection, and restriction of processing.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise these rights, contact us using the details below.
8. Links to Other Sites
Our service may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of third-party sites.
9. Children’s Privacy
Our service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Soraft Ltd (Trading as VGKeys)
Office 2496, 182-184 High Street North, East Ham, United Kingdom, E6 2JA
Phone: +44 7883417793
Growing Social (Pakistan Partner)
1st Floor, Office 123/6E, Orangi Town No. 1, Near Bilal Masjid Road, Karachi, Pakistan
Phone: +92 327 2326225